I very much appreciate hearing from you on this. One of the points of contention is that some believe that when people talk about their negative experiences it just fans discord and diviseness, although I've always thought it was the opposite -that it helps people understand something that might not be a part of their personal experiences or that they might not have ever personally witnessed. But you are correct, that this can only have a positive impact when the person has an open mind and is willing to hear and willing to learn.
All of us closer to the top of the social hierarchy have room to improve, but being willing to do that is truly a place of strength.